The Brand Surgery® is committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following privacy policy carefully to understand our policies regarding your personal data and how we will treat it. We keep some basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is The Brand Surgery Ltd and this privacy policy applies to www.thebrandsurgery.co.uk. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider.

Please note that we have no control over other website policies and terms. It is important that you check other such website policies before continuing to access the site.

Information

We may collect and process the following data about you:

  • Information that you provide by filling in forms on www.thebrandsurgery.co.uk.
  • Details of your visits to www.thebrandsurgery.co.uk including, but not limited to, weblogs, operating system, browser usage, traffic data, location data and other data
  • This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services.
  • If you complete our surveys.
  • We will keep a record of correspondence if you contact The Brand Surgery®.

Cookie notice

Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website.

  • Cookies help us to estimate our audience size and usage pattern.
  • Cookies help us to recognise you when you return to our site.
  • Cookies help us to store information about your preferences, and so allow us to customise our site according to your individual interests.
  • Cookies help us to speed up your website searches.
  • You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

We may collect information about your IP address, your computer,  your general internet usage, your operating system and browser type, for system administration and to report information to our advertisers for statistical data and patterns.

We use cookie and other information held about you in the following ways:

  • To ensure that our website is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that we feel may interest you and where you have consented to be contacted for such purposes.
  • To notify you about changes to our service.
  • We would only pass your information to third parties if we are working to improve our service and we need

Where is your data stored?

All information you provide is stored on our dedicated secure servers. Where we have provided you with a password which enables you to access certain parts of your website, it is your responsibility to keep this password confidential.

The transmission of information via the internet is not completely secure. Although we will do our utmost to protect your data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures to try to prevent unauthorised access.

Disclosure of your information

We may disclose your personal information to third parties:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • If we are working with a trusted partner to improve our website or software, they may ask for our passwords which will give them access to our accounts which may include your information.
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

Your rights

  • We will usually inform you if we intend to disclose your information to any third party for such purposes.
  • Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Access to information

You have the right to access information about you that we hold. Your right of access can be exercised in accordance with the Act. Access requests are subject to a fee of £25 to meet our costs in providing you with details.

Contact

Please contact info@thebrandsurgery.co.uk if you have any questions, comments and requests regarding this privacy policy.